Know who handles each step.

This page explains generation status, credits, payments, data handling, and your responsibilities so a generation or purchase does not depend on vague claims.

01Service identity

MiniMax H3 Studio is an independent workflow interface. It is not an official MiniMax product and is not operated by MiniMax.

02Generation workflow

The workspace validates supported settings, starts the selected generation, tracks progress, and connects completed results to the correct account.

03Credit protection

A task records its credit charge before generation starts. When a tracked job fails before a usable result is delivered, the ledger can return that charge automatically.

04Payment verification

Checkout products and amounts are checked by the server. Account credits are added only after the payment provider confirms the transaction.

05Private workspace history

Prompts, uploads, task states, and results are stored to operate the workspace. They are not presented as a public gallery by default.

06Commercial use

Commercial usage rights depend on the selected plan, the rights you hold in every input, applicable law, and any applicable model restrictions. Outputs are not guaranteed to be exclusive.

Privacy notice

Data categories, processing, retention, and deletion requests.

Refund rules

Generation credits, payment reviews, and required evidence.

Account & billing

Balance, plan, subscriptions, orders, and credit receipts.

Questions about a task, charge, privacy request, or commercial use can be sent to support@mini-h3.com. Include the account email and the relevant order or task reference. Response time varies with request volume.