Refund Rules

When a generation fails before a usable result is delivered, the system returns the spent credits to your account where the failure can be verified.

Refunds for subscriptions or credit packs are reviewed against account usage, payment processor requirements, and order history. Credits spent on completed generations are generally not reversible.

If an order, charge, or generated result appears incorrect, email support@mini-h3.com with your account email plus the order ID or task reference.